5 Tips for Successful Video Monitoring at Your Store

Video monitoring is a great way to protect your business, increase productivity, or to simply stay aware of what’s happening.

Here are 5 useful tips to maximize your store’s surveillance and how Dropcam can help:

  1. Location – Make sure your cameras cover the main areas (entrance/exit, register etc.). You also want to make sure that the camera is at a good angle–getting footage of the back of a customer’s head isn’t too helpful.
  2. Video quality – Having a security camera in general will deter shoplifters, but by making sure the camera produces quality video, you will be able to easily identify people if need be. Dropcam produces video in 720p HD quality, significantly clearer than others.
  3. Lighting – Poor lighting can produce inadequate video. Luckily with Dropcam’s night vision, even when it’s dark, you can still watch what’s happening.
  4. Secure recordings – Security cameras that record onto a device can be a hassle if you forget to change out the tape or DVD. With Dropcam, your video is securely stored in the cloud, making it easy to review and access anywhere. With event notifications, you’ll know when something requires your attention. No more long hours reviewing security tapes. 
  5. Audio – Not many security cameras offer an audio feature, but with Dropcam, you can hear audio and even talk back. Talk Back could be used to scare a robber off or to tell employees to get back to work.  

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 ✗ Poor video

✗ Poor lighting – Very bright, makes video washed-out 

Lacks secure recording

  No audio

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✓ Location – Can see register, customer’s face, AND entire store

✓ Video quality – 720p HD 

✓ Lighting – Flawless

Secure recording capability

✓ Audio – Can clearly hear what’s being said

 

For an example of how Dropcam can successfully monitor activity at your business, check out this live stream of this 7-11 store.

 

 

 

 

3 New updates make using a Dropcam safer, easier, and more fun

Our engineers have been hard at work to make our website even easier to use based on some great feedback from our users.  Now you can:

  • Browse with confidence with the new, “https,” secure Dropcam website
  • View all your Dropcams at once with the new My Dropcams page
  • Find what you need quickly and easily with the Dropcam Support Forum

A Safe, Secure, and Simple Dropcam.com

The Dropcam website contains all the information you’ll ever need in an easy-to-read layout. And did we mention that Dropcam.com is as secure as your online bank? It’s true! Look for the “https” in the URL. From activating your first Dropcam, securely watching your Dropcam video, or learning about Dropcam, Inc., there’s something for everyone–and it’s all easy to find!

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My Dropcams – a new way to view your cameras

You told us what you were looking for with your Dropcam layout–and we’ve made some great updates as a result.  Now, you can save time when looking for the right Dropcam.  See all the cameras you own at once, along with those you subscribe to.  Log in to view My Dropcams or simply click Public Dropcams to see the new, easy-to-use layout.

Visit My Dropcams now »

Support like none other

Our expert support team is trained to assist you with all things Dropcam. We’ve built an easy-to-use Support Forum to make it simple for you to get more answers quickly.  Of course, you can always call 888-755-3371 or email support@dropcam.com.

Visit the Dropcam Support Forum »

Did you catch our earlier post about the updates to the Dropcam DVR?  Read it here.

Dropcam Streams Video Securely to Your Computer

IP cameras work by sending video to a server.  The server then sends the video to you when you want to watch it on a phone or computer.  These servers can be located remotely, as is the case with Dropcam, or they can be located on-site (i.e., your home). Both are viable options, but storing video locally instead of off-site via Dropcam opens the door to a couple of security risks.

Some technical users are comfortable enough to set up their own servers to store and stream their video.  In this case, an IP camera will send video over the local Wi-Fi network to a computer running 24/7.  If the camera or computer is using Wi-Fi, it may be open to data theft since the video is visible to other computers on the same network.  This is why we all have been warned to be wary when browsing the Internet in public places such as Starbucks, where there is insecure Wi-Fi.  Addtionally, a set up with a computer running 24/7 is neither friendly to the environment or your wallet.  More on this in our next blog post!

A second risk to local storage is the possibility of the server being stolen or damaged.  Nowadays, computers hold more value than the most expensive china cabinets or wallets.  Thieves realize this and may target IP cameras or webcams and the computers connected to them.

Dropcam addresses these risks by doing two things.

  1. All video from a Dropcam is encrypted using bank level security to ensure no one else can view it.  Even over an insecure Wi-Fi network, this encryption ensures any video from a Dropcam remains safe.
  2. Dropcams store their video off-site. Thus, if thieves attempt to steal a Dropcam, your video will still be secure.  As an added security measure, all Dropcam servers are located at a guarded location and are under 24-hour surveillance.

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